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    General Enquires: Delivery & Returns: FREE Phone: 0207 175 3874

    You don’t need an account to complete a purchase. However, if you register with us, you can enjoy the following benefits through your Grooming Product account: Track your orders and view previous purchases Request your exchange or return directly from your account Add items and sold out products to your Wish List Save your address and card details so you can shop even more quickly in future

    If you have forgotten your password, request a link to reset it or follow the ‘Forgotten password?’ link on the ‘Sign in’ page.

    From time to time, we offer free shipping promotions. To receive email updates about our upcoming promotions, sign up to our mailing list. Please note that free shipping will be applied to your order on the payment page over £30.00 you can also select next day delivery for ddional cost of £9.95

    The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at

    Depending on the status of your order, it may be possible to cancel an item you have already purchased. Please note, we’re unable to add an item to an existing order. If you need to make any amendments to your order, please call our Customer Care Team as soon as possible and we’ll see what we can do.

    All orders are sent via UPS and fully trackable through your Grooming Product account.

    You can send an email to the following address

    If you haven't already, create a Grooming Product account and go to 'My Account'. Select 'Gift Cards' and enter your gift card code. Alternatively, you can redeem this on the payment page when making your purchase. If your gift card exceeds the total order amount, the remaining balance will be credited to your Grooming Product account as store credit for use on your next purchase.

    We accept all major credit/debit cards you can also pay via Paypal, Amazon Payments, Google Pay and Klarna.

    Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed. For more details, click here to see how Paypal works for you.

    Currently we are only shipping to UK we aim to start shipping internationally in 2020.

    Are products are dispatched directly from our warehouse we only sell what we have in stock.